Legal Information and Terms of Sale

Legal information, site publisher, and data protection.

Legal Notice, evo-spirit.com

Site Publisher

Company Name: Innovation Distribution Service (I.D.S)
Legal Structure: Single-member SARL
Share Capital: €50,000
Registered Office: 2C Avenue du Gulf Stream, 44380 Pornichet, France
SIRET: 527 822 613 00024
Intracommunity VAT: FR 81 527 822 613
RCS Saint-Nazaire: 527 822 613
Email: info@evo-spirit.com
Phone: +33 2 40 22 16 22
Publication Director: Gregory Nicholls

Host

Name: OVH SAS
Website: www.ovh.com
Address: 2 rue Kellermann, 59100 Roubaix, France

Phone: 1007 (from France)

Intellectual Property

All content on this site, including texts and images, is protected by the Intellectual Property Code. Videos and logos are also protected. Reproduction without prior authorization is prohibited.

Responsibility

Evo-Spirit strives to provide the most accurate information possible on this site. However, we cannot be held responsible for any omissions, inaccuracies, or outdated content.

Mediation

Innovation Distribution Service participates in a consumer mediation system, in accordance with articles L612-1 and following of the French Consumer Code. If a prior written complaint remains unresolved, you can contact the following mediator free of charge: CM2C, 49 rue de Ponthieu, 75008 Paris, www.cm2c.net (+33 1 89 47 00 14, litiges@cm2c.net). You can refer your case within one year from the date of your written complaint.

CNIL

In accordance with the Data Protection Act and GDPR, you have specific rights detailed in our privacy policy. For any requests, please visit: www.cnil.fr.

CNIL-compliant cookie policy

Cookie management policy, Evo-Spirit

When you visit evo-spirit.com, cookies are placed on your computer, smartphone, or tablet.

Definition

Cookies are small text files stored on your device when you visit our site. They allow us to store information related to your browsing activity.

Types of cookies used

• Necessary cookies: essential for the proper functioning of the site
• Audience measurement cookies: used for site traffic analysis (Google Analytics or equivalent)
• Advertising cookies: for personalizing content and advertisements
• Social media cookies: for sharing content on social platforms

Consent

When you first visit, an information banner will appear. You can accept or configure your cookie preferences there.

You can change your preferences at any time by clicking the “Cookie Management” link at the bottom of the page.

Retention period

• Session cookies: last for the duration of your browsing session
• Audience measurement cookies: maximum 13 months
• Advertising cookies: maximum 13 months

Cookie management

You can also manage your cookies directly through your browser settings.

Last updated: October 27, 2026. These terms and conditions govern all purchases made on evo-spirit.com from Innovation Distribution Service.

The Evo-Spirit.com online store is operated by Innovation Distribution Service (I.D.S). Their registered office is located at 2C Avenue du Gulf Stream, 44380 Pornichet. The company is registered with the RCS of Saint-Nazaire under number 527 822 613, and their intracommunity VAT is FR 81 527822613.

Before placing any order for a product in the Evo-Spirit.com online store, you must consult these general conditions. By placing an order, you acknowledge that you are fully aware that your agreement to these general conditions does not require a handwritten signature. This applies when you order products online from our website.

You have the option to save or print these general conditions. Please note that you are solely responsible for saving and printing this document. Before placing your order, you declare that your purchase of these products is not directly related to your professional activity; these products are for your personal use only.

The Innovation Distribution Service online store, found on our website, provides the following details:

1. A legal notice that clearly identifies Innovation Distribution Service.
2. A presentation of the key features for all goods offered.
3. Prices for all goods, listed in Euros, along with any applicable delivery costs.
4. Details on payment and delivery methods are available. Information on service execution is also provided.
5. Information regarding your right of withdrawal.
6. The validity period for any offer or price.
7. Conditions for contract termination if the agreement is for an indefinite period or longer than one year.
8. All this information is presented in French. By proceeding, the consumer confirms they have the full legal capacity to agree to these general conditions.

Got a question or concern about an order?
Don't hesitate to contact us first! We'll do everything we can to make sure you're satisfied. Contact us here

Article 1: Entirety

These general conditions outline all obligations of both parties. By agreeing to them, you are considered to accept all provisions within these general conditions without reservation.

Article 2: Purpose

These general conditions outline the rights and obligations for both parties in the online sale of goods and services offered by Innovation Distribution Service to the consumer.

Article 3: Contractual Documents

This contract consists of the following documents, listed in descending hierarchical order: these general conditions, followed by the purchase order. If there's a conflict between provisions in documents of different ranks, the higher-ranking document's provisions will take precedence.

Article 4: Effective Date, Duration

These general conditions become effective on the order form's signature date. They remain in force for the duration required to supply the goods and services purchased, continuing until all warranties from Innovation Distribution Service have expired.

Article 5: Electronic Signature

Your "double click" on the purchase order serves as an electronic signature. This signature holds the same value between both parties as a handwritten signature.

Article 6: Order Confirmation

We will confirm your contractual information via email no later than the time of delivery. If not, we'll send it to the address you provided on the purchase order.

Article 7: Proof of Transaction

Our computerized records, securely maintained within Innovation Distribution Service's systems, serve as proof of all communications and orders, as well as payments between parties. We archive all order forms and invoices on a reliable, durable medium that can be presented as evidence.

Article 8: Product Information

8-a: Innovation Distribution Service displays products for sale on its website with all necessary characteristics, complying with article L 111-1 of the Consumer Code.
8-b: All offers from Innovation Distribution Service are valid only while supplies last.

Article 8 bis: Devices Not Permitted on Public Roads

Some products we sell, especially electric skateboards in the Sport version, exceed 25 km/h. These fall outside the category of motorized personal mobility devices and cannot be registered. Their use on public roads and in areas open to public traffic is prohibited. They are intended strictly for private grounds, tracks, and suitable areas closed to public traffic.

Using these devices requires civil liability insurance (art. L211-1 of the Insurance Code). The seller cannot be held responsible for any use that does not comply with current regulations.

Article 9: Pricing

Prices are listed in Euros and include all taxes (French VAT, or the VAT of the delivery country within the European Union). For deliveries outside the European Union or to an excluded territory, prices are listed without taxes, with French VAT deducted; import taxes and duties for the destination country are your responsibility as the buyer. Prices are valid only on the date you send the order form. They do not include delivery fees. Except for deliveries outside the European Union or to an excluded territory, prices include the VAT applicable on the day of the order; any change in the applicable rate may be reflected in the price of the items.

Offer validity period
Offers and prices displayed on the site are valid as long as they are visible online and while supplies last. Promotional offers are valid for the period indicated in the associated communication.

Discount codes and promotional codes do not apply to second-hand products.

Article 10: Payment Methods

To pay for their order, the consumer can choose from all payment methods listed on the order form. The consumer assures Innovation Distribution Service that they have all necessary authorizations to use their chosen payment method when confirming the order.

All transactions on our site are secured using SSL (Secure Socket Layer) protocol. Your banking data is processed directly by our payment providers and is never stored by Innovation Distribution Service.

Article 10 bis: Installment Payment with Alma

Heads up! Credit costs money and you'll need to pay it back.

Installment payment is offered by ALMA SAS, a simplified joint-stock company with a capital of 316,226.83 euros. Its headquarters are located at 176 avenue Charles de Gaulle, 92200 Neuilly-sur-Seine, and it is registered with the Nanterre Trade and Companies Register under number 839 100 575. Alma is approved as a payment institution and financing company, registered with Regafi under number 90786. This service is exclusively for customers residing in France. For any complaints regarding Alma, please visit https://help.almapay.com/.

Alma's credit service facilitates purchase settlements and payment execution, provided the person buying the good or service through Alma ("Buyer") accepts the installment or deferred payment contract. Alma may charge fees. If Alma refuses to grant installment or deferred payment, the contract for the purchase of the good or service ("Terms and Conditions") may become void, unless the Buyer agrees to pay the full purchase amount upfront. Should the Terms and Conditions be terminated, the installment or deferred payment contract will automatically terminate. If you withdraw from the installment or deferred payment solution used for your payment, the Terms and Conditions will automatically terminate, unless you pay the full purchase amount upfront through Alma. If the product has already been shipped to you, you must return it within the maximum period specified in these Terms and Conditions.

Article 11: Product Availability

Your order will ship within 3 days of the order date. If the product you ordered is unavailable, we will notify you as soon as possible, and you'll have the option to cancel your order.

Article 12: Delivery Terms

We ship products to the address you provide when placing your order. When your package arrives, please check its condition and contents immediately. If you notice any damage or issues, report them to the carrier on the delivery note. You must also notify Innovation Distribution Service within one week of receipt.

12.1 Delivery Zones

We deliver to mainland France, the European Union, and Switzerland. We do not deliver to the United Kingdom, French overseas territories, or non-EU countries (excluding Switzerland).

12.2 Delivery Times

Orders ship the next business day after you confirm your order. Expect delivery within 2 to 4 business days, depending on your destination.

12.3 Carriers and Costs

Skateboards: Home delivery by GLS in France and Europe: €29.90 (Bulgaria, Croatia, Romania, Slovenia: €49.90)

Accessories and spare parts: Delivery to a Mondial Relay pick-up point (France only) costs €7.90. Home delivery by GLS costs €14.90 in France and €29.90 in Europe. For other destinations and delivery methods, the applicable rate will display before you confirm your order.

12.4 Unclaimed package or package returned to sender

If a package isn't collected within the pick-up point's availability period, or if it can't be delivered because of the recipient (absence, incomplete, or incorrect address), the carrier returns it to us. Since delivery didn't happen, we'll let you know. You can then choose between a new shipment, billed at the rate of the delivery method you selected during the order, or canceling the order. If you cancel, we'll refund the product price and the original delivery costs, with no deductions. If we don't hear from you within 30 days of our message, the order will be canceled and refunded under the same conditions.

Article 13: Delivery Issues

Any damage, loss, or obvious issue must be reported to the carrier with precise and reasoned reservations upon receipt. Then, promptly communicate this to Innovation Distribution Service. Not making reservations or reporting within a short period does not take away your rights under the legal guarantee of conformity.

Article 14: Delivery Errors

If you receive a product that is missing, damaged, non-compliant, or different from what you ordered, contact customer service as soon as possible by phone at 02 40 22 16 22 or by e-mail at info@evo-spirit.com. Innovation Distribution Service will then arrange for compliance in accordance with applicable legal guarantees. Send returns to Innovation Distribution Service, 2C Avenue du Gulf Stream, 44380 Pornichet.

Article 15: Product Warranty

Under applicable regulations, you have a two-year period from the delivery date to claim under the legal guarantee of conformity. You can choose between repair or replacement of the goods. You are also exempt from proving the defect existed during the twenty-four months following delivery.

You can also invoke the warranty against hidden defects as outlined in Article 1641 of the Civil Code.

Spare parts availability: Essential spare parts are available for a minimum of 2 years from the purchase date. Some parts remain available longer, up to 10 years, depending on the model.

Article 16: Right of Withdrawal

You have 14 calendar days from the delivery date to return products that don't suit you, at your own expense. Send the product back using your preferred shipping method to IDS, 2c Avenue du Gulf Stream, 44380 Pornichet. We recommend keeping proof of shipment and choosing tracked shipping. Article 17 bis covers return shipping costs; if these costs are our responsibility, we will provide a prepaid return label.

You can handle and try the product just like you would in a store to understand its nature, characteristics, and how it works. Simply opening the packaging or trying the product won't justify a refusal. You are only liable for depreciation resulting from handling beyond what's necessary for this check, which may lead to a proportionate reduction in your refund. The refund covers all amounts paid, including initial standard delivery costs, and will be processed within 14 days of us being informed of your decision. This may be delayed until we receive the product or proof of its shipment.

Consumer Mediation: Innovation Distribution Service is a member of a consumer mediation system, in accordance with articles L612-1 and subsequent articles of the French Consumer Code. If your written complaint remains unresolved, you can contact the following mediator free of charge: CM2C, 49 rue de Ponthieu, 75008 Paris, www.cm2c.net (+33 1 89 47 00 14, litiges@cm2c.net). You can refer your case within one year of your written complaint. This does not affect your right to seek an amicable solution or any other legal remedies.

Article 17: Return Conditions

In accordance with Article L221-23 of the Consumer Code, you are only liable for product depreciation caused by handling beyond what's necessary to determine its nature, its characteristics, and how it functions properly. The product must be returned complete with all accessories and instructions. Depreciation exceeding normal testing may result in a reduction of the refunded amount, duly justified. Returns will not be refused simply because the packaging has been opened or the product has been tried.

Article 17 bis, Return Shipping Costs

Return shipping costs in case of withdrawal. As per Article L221-23 of the Consumer Code, you are responsible for the direct costs of returning the product and are free to choose your carrier; tracked shipping is recommended. The estimated return cost is displayed on each product page and is reiterated when you request a return online. This cost is calculated based on our shipping rate schedule and the transport rules applicable to the product and delivery country (product type, presence of a battery, weight, bulk). This is an "starting from" estimate per package; the final amount depends on the carrier you choose.

Products that cannot be returned by post. Boards and any item with a lithium battery cannot be returned by post or to a relay point. This is due to regulations governing the transport of dangerous goods (ADR, UN3480, UN3481, UN3556). In accordance with Article L221-5, 8° of the Consumer Code, the estimated cost of their return is provided on the product page before you order. These products must be given to an approved carrier for this type of merchandise, in their original packaging or equivalent.

When we cover return shipping costs. We cover return shipping costs if the product is defective, damaged, doesn't match its description, or is different from what you ordered. This falls under the legal warranty of conformity (articles L217-3 et seq. and L217-11 of the Consumer Code). We also cover costs if there was a shipping error on our part, or if the contract is terminated due to a delivery delay (Article L216-6). In these cases, we provide a prepaid return label, or we reimburse postage costs upon presentation of proof.

Refunds. If you decide to withdraw your purchase, we will refund the product price and the standard delivery costs you originally paid, as per article L221-24. If your withdrawal only applies to part of your order, we will only refund the returned products. In this case, the original delivery costs are non-refundable, as delivery was completed for the items you kept. We do not refund any additional costs incurred if you chose a more expensive delivery method than our standard option.

Return label available on request. If you cancel your order, you can request a prepaid return label when you submit your return request online or through customer service. This applies to products that can be returned by parcel. The cost, which we communicate before issuing the label, is then deducted from your refund.

Article 18: Force Majeure

Neither party will be considered to have failed in their contractual obligations if their performance is delayed, hindered, or prevented by an unforeseen event or force majeure.

Article 19: Partial Invalidation

If one or more provisions of these general conditions are deemed invalid, the remaining provisions will retain their full force and effect.

Article 20: Non-Waiver

If one party does not invoke a breach by the other party, this cannot be interpreted in the future as a waiver of the obligation in question.

Article 21: Title

Should there be any difficulty in interpreting any of the titles at the head of the clauses and any of the clauses themselves, the titles will be declared non-existent.

Article 22: Applicable Law

These General Terms and Conditions are governed by French law. If a dispute arises, please contact Innovation Distribution Service customer service first. If we cannot resolve the issue, any dispute will be brought before the competent French courts. You may refer the matter to the court in your place of residence or the court where the product was delivered.

Article 23: Data Protection and Liberties

We collect information to process your order. In accordance with the GDPR and the Data Protection Act, you have the right to access, rectify, erase, object to, and port your data. Contact us at info@evo-spirit.com or call +33 2 40 22 16 22. You can also file a complaint with the CNIL.

Appendix, Standard Withdrawal Form

(Please complete and return this form only if you wish to withdraw from the contract.)

To: Innovation Distribution Service (I.D.S), 2C Avenue du Gulf Stream, 44380 Pornichet, Email: info@evo-spirit.com, Tel: +33 2 40 22 16 22

I/We (*) hereby notify you of my/our (*) withdrawal from the contract for the sale of the following goods (*)/for the provision of the following services (*):

• Ordered on (*) / received on (*):
• Name of consumer(s):
• Address of consumer(s):
• Signature of consumer(s) (only if this form is submitted on paper):
• Date:

(*) Delete as appropriate.

Delivery and Shipping Information

Orders placed Monday through Friday before 12 p.m. ship the same day. Orders placed after 12 p.m. or on weekends ship the next business day. After shipment, expect delivery within 24 to 48 hours in France, and 2 to 4 business days for other destinations.

For any questions, contact us.

Payment Methods

At Evo-Spirit, we offer several secure payment solutions:

Standard Payments

Installment payment with Alma

Pay in 2, 3, or 4 card installments with Alma for purchases between €50 and €5,000, subject to approval. Remember, a credit costs money and must be repaid.

PayPal

Pay immediately, or in 4 installments for purchases from €20 to €3,000.

Secure payment with PayPal.

Google Pay

Fast and secure payment.

All payments are protected and encrypted via our trusted partners.

Pay in 4 installments with PayPal

Easily pay in installments with PayPal: simply validate your cart, select the 4x option, and enter your credit card information.

4-installment payment terms

Eligibility

• You must reside in France and be over 18 years old.
• You need an active and verified PayPal account.
• You must have a confirmed bank card or bank account.

Payment Schedule

Fees: None (0% APR), and no late fees. You can view your payment schedule in your PayPal account.

PayPal Options by Country

Credit Payment with Alma

The exact cost, APR, and payment schedule will be displayed before you confirm your payment.
Warning! A credit costs money and must be repaid.
This is subject to approval by Alma SAS (almapay.com), a financing company approved by the ACPR (CIB code: 17408). RCS Nanterre 839100575. Contact: support@almapay.com

For any questions, contact us.

Last updated: October 27, 2026

1. Data controller

Innovation Distribution Service (I.D.S), operator of evo-spirit.com, 2C Avenue du Gulf Stream, 44380 Pornichet, France, RCS Saint-Nazaire 527 822 613. For personal data inquiries, contact: info@evo-spirit.com, +33 2 40 22 16 22.

2. Data, Purposes, and Legal Bases

• Account, order, delivery, payment, and after-sales support: identity, contact details, order content and exchanges, contract execution.
• Invoicing and accounting: documents and data required by regulations, legal obligation.
• Security, fraud prevention, and defense of our rights: technical logs and necessary elements, legitimate interest.
• Electronic prospecting and advertising personalization: relevant contact details and interactions, consent when required.
• We use internal audience measurement to track pseudonymous identifiers, pages viewed, origin, and technical data. This requires your prior consent for named measurement. Otherwise, we use consent-exempt audience measurement, following CNIL recommendations. A site-specific cookie, _glisse_aud, is valid for a maximum of 13 months. This cookie only counts visits and page views, without cross-referencing with other data or drivetrain to third parties. Your IP address is truncated. You can object to this at any time: refuse audience measurement.

Mandatory fields are indicated in the forms. If these are not completed, the order or request may not be processed. We do not receive complete credit card data.

Quote Follow-Up. Once we've sent you a quote, we might reach out up to two times to follow up. Before each follow-up, an AI tool reviews our recent conversations with you (emails, WhatsApp messages if applicable, and any notes related to the quote). This ensures the follow-up is relevant and helps us tailor the message. If an exchange is already underway, the message is never sent automatically. Instead, it's reviewed and approved on a case-by-case basis before it goes out. No automated decisions with legal implications for you are ever made. Our legal basis for this is the pre-contractual steps taken at your request and our legitimate interest in following up on your quote inquiry. This review process uses Google Cloud (Vertex AI, Gemini model), which acts as a subcontractor and does not reuse your data to train its models. The reviewed excerpts are kept for 90 days. You can opt out at any time by simply replying to one of our messages.

3. Recipients and Subcontractors

Your data is only accessible to authorized personnel at Innovation Distribution Service (I.D.S). Depending on the service you use, it may also be shared with our providers: Odoo (software and support), OVHcloud (main hosting), Hetzner (technical infrastructure, connectors, or backups), payment providers offered at the time of your order, carriers, and our accounting and communication providers. Google, Meta, or similar tools are only activated if you've given your consent.

Microsoft Clarity (Microsoft Corporation): If you agree to audience measurement, your site navigation (clicks, scrolling, page views) and click maps are recorded to improve ergonomics. Input fields are masked. This data may be processed in the United States under the EU-US Data Privacy Framework.

Some providers may process data outside the European Economic Area. In such cases, we verify that an adequacy decision or appropriate safeguards are in place, including standard contractual clauses, and implement additional measures when necessary.

4. Data Retention Periods

• Orders, invoices, and accounting documents are kept for 10 years from the close of the relevant financial year.
• Data essential for customer relations and after-sales support is retained during our relationship, then for up to 5 years for proof and defense of rights, unless a different legal period applies.
• Prospects and newsletters are kept until consent is withdrawn or 3 years after the last active contact.
• Inactive accounts are re-examined after 3 years of inactivity. They are then deleted or anonymized if no obligation requires their retention.
• Internal audience measurement tracks events and sessions for 90 days. Pseudonymous identifiers (for consented measurement) are kept for a maximum of 12 months without automatic renewal. The consent-exempt audience measurement cookie, _glisse_aud, is valid for a maximum of 13 months, with no extensions. A technical identifier, without a cookie, is recalculated daily.
• Proof of consent is kept for the duration necessary to demonstrate consent, and for a maximum of 5 years after its withdrawal or expiration.
• Security logs and backups are retained for the duration strictly necessary for security and documented backup cycles.

5. Cookies and Trackers

Strictly necessary cookies operate without your consent. Advertising and social networks remain deactivated until you accept them. You can withdraw your consent at any time using the “Manage my cookies” link; this withdrawal does not affect the lawfulness of any prior processing.

Audience measurement works differently based on your choice. If you accept it, we place a cookie on your browser, and your visit is measured by name. If you refuse or do not respond, your visit is still counted as part of our consent-exempt audience measurement. A site-specific cookie, _glisse_aud, contains a random identifier. It is placed for a maximum of 13 months, without extension. This cookie only counts visits, page views, and returning visitors. It is never linked to your account, orders, or any other data, and we never transmit it to anyone. Without this cookie, a one-day technical identifier is calculated from your truncated IP address and browser. We do not retain your IP address or browser characteristics. You can object to this at any time: refuse audience measurement.

These measurements, taken without consent, are never linked to your customer account or orders. They are used solely to produce traffic statistics. We do not transmit them to anyone. Data is deleted after 90 days. Beyond that, we only keep daily and site totals, with no individual data.

6. Your Rights

You can request access, rectification, erasure, restriction, opposition, or portability of your data, and withdraw your consent at any time. Write to info@evo-spirit.com or the postal address above. Proof of identity will only be requested if there's reasonable doubt. We typically respond within one month, though this period can be extended by two months for complex requests, after we've informed you.

You can also contact the CNIL: www.cnil.fr. For telephone solicitation, you can register on Bloctel.

7. Security and Updates

We implement appropriate measures, including encryption of exchanges, authorization control, logging, backups, and security updates. This policy is updated with any significant changes; the date above indicates its last revision.