My skateboard won't light up. What can I do?
Start charging and wait for the charger to turn green. If charging does not work or if the skateboard does not light up after charging, contact customer service.
Synchronising the remote control with the Electric Skateboard
- Switching on your Evolve skateboard
- Switching on your remote control
- Once the LCD screen displays "Pairing the remote", follow the on-screen instructions.
- Press and hold the MODE 1 button on the remote control for one second or until the Bluetooth symbol starts flashing. Once paired, the LCD screen will display cruise control and will be in SECURE mode. This means you're ready to go!
I'm getting cuts when I accelerate. What should I do?
- Switch on the board and the remote control.
- Double-click on the remote control's power button.
- Click on "My board", then on the "Battery data" category.
- Check that the cells are not unbalanced by more than 0.3V. If they are unbalanced, the battery will need to be replaced.
I hear a popping sound under braking
Check the belt tension and the condition of the sprockets; if they are worn, replace them.
If not, contact us, ideally with a video to help diagnose the problem.
How do I change my worn tyres?
As soon as the tyres become smooth on the top, it's time to replace them.
We offer a wide range of tyres to suit your needs.
Here's a video tutorial to help you change your tyres.
Log in to your Evolve account, go to the "Order history" tab and track the progress of your order.